NEW REGISTER MEMBERS can GET 10% OFF COUPONWelcome to Forest Bakery at Semenyih

FAQs2024-08-21T18:44:56+00:00
Can I choose a specific delivery time?2024-08-21T18:25:22+00:00

These are the available Delivery Time (Choose Either Time Range) : 4pm – 7pm

We will deliver your order within your chosen time slot, we cannot commit to a specific time within that slot due to factors like traffic, weather and route planning. We don’t deliver directly to high rise units or inside malls. Dessert are given at the lobby or drop off. For hotel or landed restaurants, we will deliver to the reception if reservation details are provided.

Can I self pickup at your store ?2024-08-21T18:29:32+00:00

Yes, self pickup is available from 1pm – 8pm at our production kitchen at eco Forest semenyih.

Kindly call us at 011-35231319 upon reached. We will send you instruction to pickup your dessert within 10 min.

How much is the delivery fee and coverage area?2024-08-21T18:36:42+00:00

We are using third-party courier car delivery services (lalamove car or motor) within 50km from our kitchen, covering mostly of the KL and Selangor area. The delivery fee is determined based on the estimated distance between our store to the postcode of delivery. The delivery fee will also be automatically calculated on the checkout page.

Are your cake and dessert halal?2024-08-21T18:37:37+00:00

All our cake and dessert are made with Halal ingredients.

How about travelling long distance?2024-08-21T18:38:24+00:00

We advise you to prepare yourself an ice bag with more and more ice packs if travelling long distance with high AC with max 3 hours. Keep in the fridge immediately once arrived at your destination.

How our order Flow?2024-08-21T18:39:11+00:00

FAQ-08-09

Can I change my order’s details such as date/time, delivery address or items?2024-08-21T18:39:45+00:00

After ordering, delivery date/ time, delivery address and items changes aren’t possible for delivery efficiency. Ensure all the details are correct beforehand. If necessary, kindly reach us at 011-35231319 at least 48 hours for further assistance.

Can I cancel my order once payment is made?2024-08-21T18:23:37+00:00

Yes, you may cancel the order at least 48 hours but non-refundable in the form of cash. Approved refunds or cancellations will result in store credit vouchers, valid for 1 year. For more information, kindly visit refunds and cancellations policy.

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